JELLY MONSTERS

We post your confectionery via Royal Mail

UK Postage: 1st class is £5.95 and 2nd class is £3.95

International Postage: There is a flat rate of £10.00 for all postage outside of the United Kingdom, for further enquiries and information please contact us.

 

All orders will be processed as soon as possible and aim to be despatched within 5 working days. If for some reason this is not possible you will be contacted regarding the matter.

 

For all packages that exceed 2kg in weight an additional charge will be applied, please contact us with any questions you have regarding this.

 

All sweets, chocolates, fudges and alternative products may contain traces of nuts.

Plesse contact us with any queries regarding allergens.

 

The Chocolate Box Sheringham Privacy Guarantee 

We will never provide your personal information to any third party. However we may use your details in order to give you information on offers and promotions within store, although you will have the opportunity to opt out of the mailing list if you so wish to. The Chocolate Box Sheringham

https://www.thechocolateboxsheringham.com is committed to protecting your personal privacy, all information that is collected will be done so lawfully and in accordance with the Data Protection Act 1998. 

 

When you place an order we require your name, email address, delivery address, credit/debit card number and expiry date. This will allow us to process your order and notify you of the delivery status. 

We also request a telephone number as an additional way to contact you in case of any problems or queries in regard to your order. 

 

The Chocolate Box Guarantee 

Everyone involved within The Chocolate Box Sheringham is committed to providing high quality confectionery and an excellent service. If you are not completely satisfied with the service you receive or the products which have been sent or delivered to yourself, please contact us (via email: Thechocolatebox08gmail.com or by Telephone on: 01263 824086) with any comments you may have. We aim to address all complaints within 48 Hours. 

 

By choosing to use this website you agree to the following terms of use. We The Chocolate Box reserve the right to at any time change, alter or update these. 

 

Pricing details

In the event of a pricing error on our website we will not be bound to honour these prices. Any offers we advertise are to be used independently and not in conjunction with any other offer.

Only when a product(s) does not reach you in perfect condition, (where it is faulty or does not meet manufacturers quality standards) will a refund be considered, please contact us within 48 hours of receiving your delivery and we will aim to resolve a solution to the problem as quickly and efficiently as possible.  Your statutory rights are not affected.